FAQ
Frequently asked questions
What time can I check in and check out at?
Check-in is from 3 pm and check-out is at 12 pm.
Does the hotel have triple rooms?
Yes, the hotel has some triple and quadruple rooms. For more information and reservations, please contact us at +34 972 53 88 30.
How can I get a promotional code and apply it?
When booking on our website, you get a 5% discount with the code WEB. Plus, if you sign up for our newsletter, you can stay up to date with our offers and promotions.
How can I modify or cancel my reservation?
You can modify or cancel your reservation through the link you will find in your confirmation e-mail or by calling at +34 972 53 88 30.
Does the hotel include access to the Wine Spa?
All our stays include 60 minutes of access to the water circuit of our Wine Spa.
Is there an option to enjoy the gym at the hotel?
Yes, access to our Gym Boutique is free of charge for guests staying at the hotel.
Can I play golf if I am staying at the hotel?
Yes, hotel guests have special prices for the Golf Course, the Golf School and the Pitch & Putt.
Does the hotel have parking for guests? Is it included?
The hotel has free outdoor parking for guests.
Does the hotel allow pets?
We have two Garden Suites available to stay with your pet. For more information and reservations, please contact us at +34 972 53 88 30.
What gastronomic offer can I find in the hotel?
At the hotel, you can enjoy our Restaurant L'Olivera, the Wine Bar The 19th, and the Garden Bar (during the summer season), all led by renowned chef Paco Pérez. Just a few minutes from the hotel, at Castell Perelada facilities, you can indulge in fine dining at the Michelin-starred Restaurant Castell Perelada and enjoy the Snack del Casino located inside Casino Perelada. Situated at Perelada Winery, you will find the Celler 1923 Wine Bar, an enogastronomic space where you can savor the finest Perelada wines and traditional Catalan cuisine.
